Weston Dental Center

Effective Date: March 21, 2019 (Updated February 2026)

Introduction

This Privacy Policy & Terms of Service describes how Weston Dental Center (“we,” “our,” or “the Practice”) collects, uses, protects, and discloses your personal information, including protected health information (PHI) and mobile communication data.

By using our website, submitting forms, scheduling appointments, or opting into SMS communications, you agree to the terms outlined in this Policy.

NOTICE OF PRIVACY PRACTICES (HIPAA)

This Notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.

We are required by law to maintain the privacy of protected health information (PHI) and to provide notice of our legal duties and privacy practices.

Protected health information includes information about you (including demographic information) that may identify you and relates to your past, present, or future physical or mental health or condition and related healthcare services.

1. Uses and Disclosures of Protected Health Information

We may use and disclose your PHI without separate written authorization for:

Treatment

To provide, coordinate, or manage your healthcare and related services.

Payment

To obtain or provide payment for healthcare services rendered.

Healthcare Operations

To support business activities including quality assessment, compliance, training, and administrative operations.

We may also:

• Use sign-in sheets
• Call patients by name in the waiting area
• Contact you to remind you of appointments

Business associates performing services on our behalf are required to safeguard your information under written agreements.

Other uses and disclosures will only be made with your written authorization unless otherwise permitted or required by law.

2. Information We Collect

We may collect the following types of information:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Insurance information
• IP address
• Device/browser information
• Website interaction behavior
• Protected health information provided during treatment

3. How We Use Personal Information

Information collected may be used to:

• Schedule and confirm appointments
• Provide dental treatment
• Process payments and insurance claims
• Respond to inquiries
• Send appointment reminders
• Provide customer service
• Improve services
• Send limited promotional communications (where consent is given)

We do not sell personal information, including mobile numbers.

4. SMS Communications & Mobile Messaging Policy

If you provide your mobile phone number through our website, Facebook/Instagram lead forms, in-office paperwork, or other communication channels, you may receive SMS text messages from Weston Dental Center.

SMS messages may include:

• Appointment confirmations
• Appointment reminders
• Follow-up care instructions
• Customer service communications
• Missed call text-back responses
• Limited promotional offers

Message frequency varies.

Message and data rates may apply.

Opt-Out Instructions

You may opt out at any time by replying:

STOP — to cancel future messages

HELP — for assistance

You may also contact our office directly at (954) 389-9500 to request removal.

Consent to receive SMS messages is not a condition of receiving treatment.

Mobile Information Sharing Statement

Mobile phone numbers collected for SMS communications will not be sold, rented, or shared with third parties for their independent marketing purposes.

We may use secure third-party service providers to deliver messaging services on our behalf under confidentiality agreements.

5. Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to:

• Analyze website traffic
• Improve performance
• Measure advertising effectiveness
• Support remarketing efforts

You may disable cookies through your browser settings, though some website features may not function properly.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect personal and health information.

While we strive to protect your information, no online transmission is guaranteed to be 100% secure.

7. Your Rights Under HIPAA

You have the right to:

• Inspect and copy your protected health information
• Request amendments
• Request restrictions on certain disclosures
• Request confidential communications
• Receive an accounting of certain disclosures
• File a complaint if your rights have been violated

Requests should be submitted in writing to our Office Manager.

8. Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

Weston Dental Center

Attn: Office Manager

[1040 Weston Rd, Ste 225, Weston, FL 33326, United States]

Phone: (954) 389-9500

You may also file a complaint with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

TERMS OF SERVICE

These Terms govern your use of our website, forms, and SMS services.

1. SMS Messaging Services

By providing your mobile number and submitting a form through our website, Facebook/Instagram lead forms, or in-office intake forms, you consent to receive SMS messages from Weston Dental Center.

Messages may include:

• Appointment confirmations
• Appointment reminders
• Follow-up communications
• Customer service responses
• Limited promotional offers

Message frequency varies.

Message and data rates may apply depending on your wireless carrier.

2. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP — to cancel messages

HELP — for assistance

You may also contact our office directly at (954) 389-9500.

Consent to receive SMS messages is not a condition of treatment.

3. Customer Support

For assistance, contact:

Weston Dental Center

Phone: (954) 389-9500

Website:

Homepage

4. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

5. Age Restriction

SMS services are intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years old.

6. Changes to This Policy

We reserve the right to modify this Privacy Policy & Terms of Service at any time. Updates will be posted on this page with a revised effective date.